Knowledge Base > Integration > Zapier integration – Import contacts with phone number

in Integration

To send SMS messages through the inwise system, you need to ensure that the format of mobile numbers includes the international dialing code. For Israel, this is 972. If this is not the format updated in the system you want to sync with your inwise account, you will need to convert the format. To do this, add an additional action between the trigger (the system where your form is located) and the action (inwise system).

In this guide, we will explain how to perform the conversion.

For a complete guide on integration with Zapier, you can find the following link

General Instructions

First, visit the Zapier website through this link. Create a new account or log in to an existing account.

To connect to your inwise account, use the API key. Here’s how to find it.

Getting Started

By clicking on the + that appears between the trigger and the action, add another action, and type Formatter in the search field.

Zapier - add an action - Formatter

In the “Action” Event field, select “Numbers” and click on Continue.

Zapier - add an action - Formatter2

In the field that opens, click on the Transform field and select Format Phone Number.

Zapier - add an action - Formatter2.1

1 – In the “Input” field, click on the + to select the column in the file where the phone numbers are located.

2 – In the “To format” field, click on the field and select the international format without special characters.

3 – Choose the relevant country code; in this case, it is Israel.

Zapier - add an action - Formatter3

Now, you just need to run the test to ensure everything is correct.

Another method for defining phone number format

In the “Action Even”t field, select “TEXT”.

  1. First, remove the leading 0 from the phone number.
  2. Then, add the digits of the Israeli country code – 972.

Remove the zero number:

Choose: Text < Action event

Zapier Action Mobile format

 

In the field ” Transform” select TRUNCATE (1).

In the field “Value input” select the field phone number.

Select remove the first character (2)

Define that a phone number includes 10 digits (3)

Zapier transform (1)

Add the prefix

In the field “Mobile number”  enter the prefix and then select the phone number field.

Zapier for import contacts

That’s its 🙂