Knowledge Base > Account Settings > New Account in inwise – The Steps

in Account Settings Tags: email campaign

You’ve opened an account with inwise – welcome! We’re glad to have you with us
To get started and work with your inwise account, we’ve summarized the steps for activating your account:

Step 1 – Email Address Verification

At the beginning of the account creation process, the first step is verifying the email address you used to create the account. This is a simple process where you confirm that the email address you used to open the account actually belongs to you.

How to verify your email address?

Right after you create your account, you will receive an email to the address you used during registration. In the email, you will find a “Activate My Account” button. Click on the button and log in to your account using the username and password you registered with.

 

Step 2 – Phone Number Verification

At this stage, you will receive either a WhatsApp message or an SMS (whichever you prefer) with a code that you’ll enter in the relevant field. This step ensures that the phone number is indeed yours.

 

Step 3-  Account Approval

At inwise we believe in permission-based marketing based marketing that fosters a mutually beneficial relationship between the marketer and the customer. We allow the use of our platform solely on this basis.

To ensure that our customers enjoy high deliverability rates (the percentage of emails that land in inboxes and not in the spam folder), we verify that everyone “plays by the rules” and sends appropriate content to legitimate mailing lists.

Therefore, our support team reviews every new account opened on inwise before granting approval to start sending campaigns (newsletters) and publishing pages and forms.
To do this, you will be asked a few questions about your business and your goals for using inwise.

 

What can you do on inwise while waiting for account approval?

n the meantime, you can design campaigns (newsletters), create landing pages, sign-up forms, pop-ups, and upload contacts to the system.
It’s recommended to use the guides in the support area.
Sending campaigns for review and to contacts, as well as completing the publication process, will only be available after the account is approved.

 

I filled out the form. What now?

We are working to process it quickly, but since this is a manual review, it may take us 2-3 business days. At the end of this process, your account status will be:

  • Account approved – Your account is approved, and you can use the system (the first campaign sent will still be checked by us).
  • Account Under Review – Our support team has reviewed the account but cannot approve it yet – we are missing some information.
    To continue the account approval process, you’ll need to create real content for campaigns or landing pages and then fill out the account approval form again – this helps us understand who we are working with.
  • Unapproved Account – Unfortunately, your account was not approved, as it doesn’t meet the terms of use for inwise. To appeal this, you can contact us.

 

What you can do during and after the trial period

During the 14-Day Trial:

  • Create landing pages, pop-ups, signup forms and publish them.
  • Upload your contact list to the system.
  • Send email campaigns to your contacts – how much? depends on your company and its needs.
  • Set up marketing automations.

What Happens After 14 Days:

If you upgrade your account, you can continue using the system according to your chosen plan.
If not, your account goes through a closure process:

  1. First 30 days: The account is in a “Read-Only” status, allowing you to view and export data but not perform actions.
  2. After 60 days from opening account , the account is permanently deleted, and the data cannot be recovered.

Cases where an inwise account is closed and the stored information disappears:

  • After the trial period of 30 days from the date of opening the account ends, the account will be closed and all information stored in it will be deleted.
  • After a year of no login.
  • 30 days after the card expires or is no longer valid.
  • If there is a debt for more than 30 days.
  • The account manager has decided to close the account.

Once the account is closed, no information, media, or activity history can be recovered from it.
Therefore, we recommend exporting information important to you from your account.